Please note that all donations are non-refundable and all signed items cannot be exchanged.

Propeller works with bands/artists and their teams to make sure all signed items are received in the best condition, however, due to the conditions in which these items are often signed (live events, tour buses etc) there are sometimes issues outside of our control that Propeller cannot be held responsible for. 

These include but are not limited to:

- Signatures could be lightly smudged/smeared by artist upon signing
- Light cosmetic damage may occur
- Items may sometimes be delayed in shipping